Warranty
Clear warranty terms for PPF, graphene coating, nano ceramic coating and window tint at Thara Car World.
Clear terms in plain language. Full manufacturer terms are available on request.
PPF warranty: 10 years
- Covered: yellowing from manufacturing defects, cracking, peeling or lifting, delamination, manufacturing-related staining.
- Not covered: accidents and stone impacts, cuts and scratches, improper washing or harsh chemicals, pressure washing at the film edges, third-party installation or removal, existing paint defects, normal wear.
- Conditions: original vehicle and customer only; inspection at Thara Car World for any claim; confirmed defects are replaced with film only, not paintwork or accident repairs.
Graphene coating warranty (Onyx)
- Covered: oxidation, loss of gloss, UV damage, acid rain damage, paint chalking.
- Not covered: scratches and swirl marks, stone chips, hard-water spots, automatic or brush car washes, accidents, neglect or poor maintenance, pre-existing paint damage.
- Conditions: applied by an approved applicator; registered within 1 week of installation; annual inspection required; regular washing; non-transferable.
Nano ceramic coating warranty: 3 years (ZQ9H)
- Covered: coating failure, loss of gloss and UV fading of the treated paint.
- Not covered: scratches and swirl marks, stone chips, water spots, harsh chemicals, accidents, neglect.
- Conditions: maintenance as advised by Thara Car World; original owner only.
Window tint warranty: 10 years
- Covered: bubbling, peeling, cracking, fading and adhesive failure of the film.
- Not covered: abrasive or ammonia-based cleaning, scratches from objects, glass breakage, tint installed or removed by others.
- Conditions: installed by Thara Car World; original owner; claim by inspection.
Summaries on this page are for guidance. The warranty certificate issued with your job is the governing document.
Frequently asked questions
How do I make a warranty claim?
Bring the car to Thara Car World, Al Nayef Souq, for inspection. Claims are subject to inspection and verification.
Can the warranty be transferred if I sell the car?
No. Warranties apply to the original vehicle and customer and are not transferable.
Do I need to maintain the coating or film?
Yes. Follow the care guide we give you at handover. Graphene coating also needs an annual inspection to keep its warranty valid.
What happens if a defect is confirmed?
For PPF, the affected film is replaced. Other products are handled under the product’s warranty terms.
Ready to protect your car?
Send your car make, model and year and we’ll recommend the right service and send a quotation.